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We know how much our audience trusts us

We make analyzing your community easy to record, measure and leverage,
so you can finally trust that what your customers say, is what they'll do.
What is the SCMS?

What we do at SociallyConstructed.Online

We're a unique full-stack marketing agency ​that uses qualitative data analytics
​to make your brand a central resource in any community, for years to come.

The Social Currency
​Metrics System

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Our focus on the SCMS genuinely sets us apart and builds reputation with a clean intuitive sentiment tracker. Most companies struggle to truly leverage qualitative data so they can't measure how people truly feel about their brand. Our SCMS simplifies matters & provides results.
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More about SCMS

Full-Stack
​Marketing

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The SCMS is a powerful system, but it doesn't matter if you don't act on what it tells you to do. That's easier said than done, so we use our combined decade of experience in digital marketing to implement the change your audience wants to see, while training your team to do it too.
​ 
schedule consult

data analysis
​​& Strategy

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Even with the SCMS qualitative data is HARD. We're here to help process and analyze your data regardless of whether you've implemented the SCMS or not. If you're committed to empowering communities through customer sentiment analysis, we'll get you valuable insights.
​ 
schedule consult

who can best use our services

Community
​Managers

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Empower members' voices by increasing their agency in the company and directly prove your Community's ROI using the same inherently valuable feedback and self-disclosure you already encourage in members.

Analytics
​Marketers

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Learn more about the story your numbers tell by contextualizing them, providing a more clear benchmark to start from, and augmenting the quantitative data you have with valuable customer-focused insights.

business
​​owners

Photo by Elly Fairytale from Pexels: https://www.pexels.com/photo/man-love-people-woman-4008732/
Put a proven social-scientific structure to what your people tell you so you know what to trust, whose voices are silenced, what people really think of your business, and what projects you should invest in to create revenue safely.

Content
​​Creators

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Build and balance a healthy line between sponsors and your loyal audience for you by organizing user comments and feedback into a system that prepares you for the firehose and create real communication opportunities with your audience.

Free Content, training, Strategies, and tips

Analytics 08/17/2020
[PodCast] What is GrimoireLab?
Theory 08/12/2020
[INTERVIEW] Darrick Hildman Interviews Venia for Community Catalysts
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Implementation 07/19/2020
WEEK 7: OUR FIRST VISUALIZATIONS ARE READY!
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Implementation 06/16/2020
[Podcast] The SCMS on CHAOSScast!
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How To 06/04/2020
Implementing the SCMS: A step-by-step-Guide
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Qualitative Data May 5th, 2020
3 Reasons Surveys Aren't Trusted & How to Fix Them with Science
More tips to help you grow your community
CHAOSScast
Community Podcast
Venia has become a regular organizer and panelist of the Open Source community podcast.  Listen here or on your favorite community platform to listen! 
CHAOSScast Community Podcast
Socially Constructed:
An Intro to the Channel
We're launching a youtube channel to delve in to 1 community management each month, for your business! 
Watch a sample here!
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How to install the SCMS in any spreadsheet for free
We're showing you how to install and start using the SCMS with a free Google sheets template! 
Watch now
Cover-image: install the SCMS for free in a spreadsheet
Tech Affordance, Rich Media, & The Curious Case of Twitter
Twitter's been viewed more as shouting into the void than a community, but is it really that limited? [watch now]
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How to make qualitative data reliable with the SCMS

1. Create Feedback Channels
Create processes to port support, review, comments, & other customer touch points into the system. ​
2. Decide How Channels Should Be Assessed
Get one member for each department to calibrate how they assess data & standardize analysis.
3. Categorize The Data
Begin categorizing the data and make it searchable & analyzable.  Start looking for patterns.
4. Train & Crunch The Data
Compile enough data to make the data objective.
5. Set Benchmarks & Decide Goals
Set a line in the sand & a goal for next week.
6. Evaluate Flaws & Adjust The System
​Re-calibrate, adjust, set another goal & repeat.
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View our Demo

We made the Social Currency Metrics system to:

✓
Easily sift through qualitative data
✓
Clearly measure community impact
✓
Augment quantitative marketing data
✓
Generate content and business ideas

trusted bY:

 



 

Who We Are

We are a full-stack marketing and community facilitation agency.

​​We believe the most important question you can ask about digital marketing is, "does my digital presence improve or harm the communities I advertise to online?"

We specialize in high-fidelity passive social listening tactics that answer this question.

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Online Community
Facilitator

Communication Specialist

DM Certified in 11
Marketing Disciplines

​Creative / Multi-Media Designer

Connect with Samantha Venia Logan over LinkedIn
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Web Developer
HTML / CSS / Javascript

Virtual Worlds
Anthropologist

Specialist in Copywriting,
​SEO, & Marketing Strategy

Public Speaker / Advocate​


Connect with Dylan Marcy over LinkedIn

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Our Best Advice
How to implement the SCMS
​in your preferred platform.
What is the Net Promoter Score and why use it?
3 reasons surveys aren't trusted, and how to solve them, with science!
Who we are and why it matters for you
Ria Gupta's journey for Google summer of Code!
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Contact Us
​307-274-5516
Samantha@sociallyconstructed.online
Dylan@sociallyconstructed.online
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SociallyConstructed.Online LLC
6715 Autumn Ridge Dr. Unit 2
Fort Collins, Colorado 80525
© Copyright 2020
SociallyConstructed.Online
All Rights Reserved
Creative Commons License
This website and all works connected to SociallyConstructed.Online are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License unless otherwise noted.

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