Venia is a regular organizer and panelist CHAOSScast, where we discuss community health and measurement . As a part of this continuing partnership we'll regularly be cross-posting episodes in the CHAOSS community here for you to listen to!
If you'd like to see them all, head over to CHAOSS.community or to your favorite podcast app!
For this episode Ruth Cheesley of Mautic, an opensource marketing platform let us in on how she is measuring community health and growth for a non-coding audience.
Mautic is a big community
Ruth's biggest issue with Mautic at Aquia has been an issue of identifying technical debt across several demographics throughout the large community.
One one end she has developers who must build solutions for marketers and on the other end marketers who will never be coding contributors.
Her biggest focus was making sure that parts of the community who thought the project was dead or that changes were not being implemented, saw the parts of the community that was truly trying to resolve those issues.
Her answer was a publicly available community dashboard so the community could directly interact with the data.
She did this by using GrimoireLab's community health dashboards and CHAOSS metrics which conveniently include our own Social Currency Metrics System!
In the podcast we are discussing her case study using the system to re-engage and combine parts of the community with others.
Post your opinion below:
How do you feel about publicly releasing Metrics to your community members and to the general public? would you feel safe doing that with your community?